What people say about Smart Real Estate

There are few words to express my gratitude for having Kama Jacobs on our team! Kama went above and beyond any expectation and we could not thank her enough. Kama achieved well over the market value. Kama has played a major part in achieving our goals and dreams for the future and we feel so blessed to have crossed her path! Thank you so so much Kama and the team at Smart Real Estate for making this process as easy as possible and achieving exceptional results.

Christina Bass

Attentive in all aspects

I found Keith to be very attentive in all aspects of the sale process. He was always there to assist me, answer all my queries and guide me through the process. He made it pain free and gave me confidence every step of the way. I enjoyed working with him and would have no hesitation recommending him as your agent.

Review of Debra

We found Debbie very efficient and knowledgeable. Communication and advise was excellent. She went above and beyond to sort out any issues we came across. Thank you so much for everything.

Keremeta and Kay Hodge

An asset to any business

A few months ago I was given the name of Smart Realty to potentially list our house with. My sister had purchased a property through Smart Realty and had told us that her experience was very good and most importantly easy. We contacted you through the internet and Jahna made a time to come and see us very quickly. Right from the get go, she was very professional and we new that she would do her very best for us. She was fantastic and I will be passing that on to any of our friends who are looking to list. We feel that she went above and beyond for us and we wanted to pass this on to her boss as it was an experience that every one should have during this process. She is an asset to any business and we are grateful that we were lucky enough to have her working for us.

Donna and Jeffrey Thom

An amazing agent!

Debra was an absolute pleasure to work with. She was always very respectful and positive, making the house sell an easy and calm experience. Her marketing strategy is very professional but also according to sellers wishes. I would highly recommend her to anyone looking to sell a house! Thanks Debra for everything!

Hamish and Eva

Professional approach

Debra has good market knowledge and will research to demonstrated documented evidence of market value. Professional manner, open, friendly, responsive and professional approach.

Highly recommended

Debra was great to work with I felt she done amazing job on getting a deal together that was very far apart I found her very pleasant and would recommend her highly.

Trevor Day

Happy Vendors

Debra did a great job of selling our Parklands unit and was able to get us top dollar in the process. Debra was very knowledgeable about the market and really knew her stuff on how to market the property and how to negotiate with interested parties to obtain the very best price possible. She also referred us to an excellent home staging company who transformed the unit into an amazing contemporary cosy space and we feel this was the best money we could have spent when trying to sell a smaller property! We were delighted with the sale and the whole process.

Thanks Deb :)

Deb was honest, friendly and genuine - what more could you want? She gave us good advice on what the market had been doing and guided us through the process from end to end.

Heart of Strowan

Thank you Debra for your hard work in achieving a sale for my property 80 Hartley Ave. At times I was under a lot of stress, but you managed to keep things going. I would recommend Debra to any other vendor requiring a sale. Debra was very professional and straightforward which I appreciated. Once again. Thank you.

Carol Miles

There are few words to express my gratitude for having Kama Jacobs on our team! Kama went above and beyond any expectation and we could not thank her enough. Kama achieved well over the market value. Kama has played a major part in achieving our goals and dreams for the future and we feel so blessed to have crossed her path! Thank you so so much Kama and the team at Smart Real Estate for making this process as easy as possible and achieving exceptional results.

Christina Bass

Fantastic Company

I would just like to say that on behalf of my husband Ross and myself "What a lovely bunch of people at Smart real estate and a pleasure to deal with. I found Jahna Brennan to be exceptional in all areas not only did she sell our house but the she set about helping us find a rental property. I would 100% recommend them to anyone who is selling their house, we have already told our friends about using Smart Real Estate to sell their houses.

Helen Le Breton

I think a great result in the end

I think a great result in the end. Well done for sticking with it. I know in this case your commission was earned by hard work.

Richard and Adrienne Crowe

33 Eversleigh street

We sold our home recently and were very impressed by Debbie’s expertise. We were in contact regularly and had progress reports every step of the way. Debbie worked hard for us, she is a Total Professional and her savvy Business acumen and attitude had us Sold within three weeks! We would happily recommend her in the future to friends and family.

Fiona and Mike Davidson (City Councillor for Papanui)

Debra Hakaraia is a terrific real estate agent. We approached Debra after having not been able to sell our property the previous year with one of the traditional “big” (higher priced) firms. One of the best things about Debra is her ability to listen and understand the seller's fundamental motivation, ideas, and goals and then translate those into a no-nonsense, comprehensible marketing plan. There is no “up-selling” or pushy tactics that would simply inflate your costs. Debra uses the best, most affordable tactics that only contribute to the number one goal which is selling your house and property to the best, most qualified buyer with the least amount of fuss at the highest possible value. We have nothing but praise for Debra. She sold our house and separate section for the price we wanted and she did it in a matter of weeks, not months. Debra is also a very amiable professional. Any reasonable, realistic buyer would find her to be knowledgeable, friendly, and trustorthy. She knows her stuff and hangs in there all the way through the settlement process until closing. We always felt at ease with Debra throughout the process. There is no reason to even entertain the idea of listing your house or property with anyone else.

John and Michaela

Smart real estate simply has a better business model and ‘go to market’ strategy than the traditional agencies!

Smart real estate is often referred to disparagingly as the ‘1 percenters’ by the traditional ‘bricks and mortar’ real estate aristocracy (the 4% plus commission folk). Well having previously gone through the traditional agencies with 0% results over 4 MONTHS Debra was able to achieve a 100% result within 4 DAYS of listing! Debra gave 110% effort and attention to detail towards selling our property and seemed to work 24/7 (often over nights, weekends and public holidays) to achieve the outcome. Debra possesses a high degree of integrity and honesty in an industry known for its hype and hubris. Together with a truly professional, energetic and passionate work ethic, Debra is simply exemplary in her field and comes highly recommended by this very happy vendor. In short, Smart real estate simply has a better business model and ‘go to market’ strategy than the traditional agencies!

Mark and Vicki Camillleri

We cant fault Debra in her approach to selling, the formula Debra uses to Sell is a winner!! Debra was an excellent communicator and worked very hard to get us a Sale. We found Debra so helpful in all aspects of the Marketing and Final Sale, and most important to us, she was not pushy, we felt comfortable in phases. Debra gave 100% in all areas and we loved the 1% commission.

Donald and Marla

Jahna was fantastic to deal with, any questions about the property Jahna was happy to help and she was very quick to respond

Sharon and Johannes

We found her to very professional in her work and went that wee bit extra keeping us informed on all aspects of our property. She also advised us of the Property Conveyancing Practitioner who finalized the sale of our property, saving us some dollars. We would not hesitate to use her and your firm to sell on our behalf again and would recommend her and your firm to other property sellers or buyers.

Tim & Christine O'Donnell

We would like to express our appreciation to our smart sales consltant for the very successful sale of our property, which achieved an excellent result. The entire sale process was hassle free and a much more pleasant experience than we had anticipated. We had some initial concerns in relation to the “open house” approach ybut obviously our consultant is well experienced in this regard and the follow-up communication was always very prompt and informative. She was always pleasant to deal with and put in the time and effort far in excess of any other agent we have dealt with. We would highly recommend Smart Real Estate to anyone considering selling their home.

Allen G

Debra has a wealth of experience in Real Estate including many contacts in the business. She has excellent negotiating skills and is always positive and I wouldn't hesitate to recommend her services or to use her again. She advised on strategy and marketed our property with all available options from Trade me, Real Estate websites, radio, local papers and mail drops. This boosted the properties visibility in the early stages and then she advised on subsequent marketing that ensured high visibility. Smart Real Estate represent great value for money at 1% commission with a professional approach without any compromises.

David & Fiona

I had my Queenstown Hill section on the market for just over seven months without much success. There were one or two inquires but no follow up so I decided to change my agent and try a different approach. I came across Smart Real Estate after some searching, talked to one of their agents and was interested in both their approach and their commission structure which amounted to a third of that I had been quoted by my previous agency. Living in Australia as I do and selling in New Zealand requires an extra level of support which was provided by all concerned. I have been very impressed with the service and support given by all at Smart Real Estate and recommend them to everyone.

Ian Pepper

A big thanks to Kama Jacobs who sold our property, we were always kept informed and advised what was going on. Asset to your business!

Kit and Donna Kennedy

It was a joy to have the smart sales consultant sell my house, she was always bright. Always very helpful with ideas on presenting my house to the market. The Sales process was very easy, Thank you.

Norma Busch

I was pleased with the work Debbie did and I would use her again no questions asked. I thought that Debbie's advert for the property was well put together. I would have been interested myself.

Robert Keching

Good morning. Thank you for your commitment to the sale of my mum's house. You provided a well communicated path for us all to understand and obviously were very successful in achieving our goal. So a big heads up to you Debra and your team at Smarts. Thank you for your effort. As a family, you made what could have been a very difficult time, painless.

Craig Kennedy

I was recommended Smart Real Estate by a friend who was thinking of selling her mother's place. I found Debra to be very professional and her communications and that of Smart realty with their marketing reports to be timely. Debra was realistic and straight up with how the market was viewing the property, offering updated strategies if needed, during the process. Debra worked hard with continued upbeat enthusiasm after we turned down an initial offer and the house continued on the market. I would recommend her.

D. Smith

Our service from our agent was excellent. The Smart Sales Consultant could not do enough to help, was cheerful and helped us relax.

Lynn and Dave

We recently sold our property using Debra and Smart Real Estate. Debra was nothing but professional throughout the entire process. She communicated well with us and followed through with all actions. The marketing and photos were of a very high standard, and we were very pleased with the result we achieved. We would not hesitate to use Debra again, and would highly recommend Smart Real Estate to anyone who is thinking of selling.

W & J Jamieson

We purchased our house through Debra Hakaraia from Smart Real Estate, then appointed her to sell our home. She worked diligently and tirelessly to achieve the sale we required - all in a very short space of time. The photographer she employed to take the photos of the house we were selling was very skilled, showing our house at its very best. Debra kept in constant communication with us and managed to secure the sale we required. Many Thanks Debra.

Keith and Vicki Payne

Debra excelled at keeping me informed, I would definitely use or recommend Debra and Smart Real Estate again.

Paul Ellis

We appreciated Debra's calm, dedicated and professional manner as you took us through the process of selling our home of 34 years and buying our new home. We are loving our new home.

P & T Mannix

We found Smart Real Estate from a neighboring real estate sign. Debra was polite, understanding and listened to us. We were happy with all aspects and we would definitely recommend and use Debra and Smart Real Estate again!

M & D Andrews

Debra excelled at communication and I found her service outstanding, we would definitely use Debra and Smart Real Estate again.

Yoshimi Donnelly

Debra kept in touch and gave regular updates. She never appeared concerned if i rung with queries and was always obliging. I would definitely deal with Debra or recommend her, I would have confidence and trust in her.


I found Debra to be friendly and helpful, I thought Debra was straight talking and she was never pushy and always encouraging. I would definitely use Debra again.

J Carruthers

We had used Debra previously and were more than happy to go back to her because she gets good results

D Bettridge & S Loveridge

We found Debra through TradeMe. We had such a positive experience working with Debra finding her to be Efficient, Friendly and Capable

A & S Watson

Debra was very active at pursuing the sale of my property and acted well on my behalf.

N Coombes

I would like to sincerely thank you for all the help and hard work you have provided my family in purchasing our new home. It has been an absolute pleasure doing business with you. All the best.

A Kumar

Thank you, Debra. We are happy customers and we are impressed by the effort you make to keep costs down for the seller. We also loved the positivity, honesty and frequent, regular communication. Debra, you made it an enjoyable experience.

G & G Cripps

Debra excelled at communication by being quick to respond to emails or phone calls. Her constant communication was important to us, as we were under pressure to sell our home fast, and we were anxious to hear about progress. She was well able to deal with our stress and kept the process optimistic. I like the smart advertising - I think it shines out. Debra also excelled at getting us a good price for our house, and in the time frame that we needed. She also provided us with advice when it came to buying our next home

Amelia & Danny

Debra was recommended to us and we appreciated her friendliness and professionalism. She was fair and honest and committed to our sale. We would use Debra again because she was persistently positive and achieved results

A & M Lowe

Debra's professionalism and friendly manner made her more like a friend than just my Real Estate Agent. Nothing was a problem, and I would highly recommend her.

W Mallard

We saw Debra's big "For Sale" sign as we drove past what is now our new home. Our experience with Debra was a very positive one. She was very friendly and went out of her way to answer any questions or find out information for us.

S & T Percival

Debra's communication was prompt and effective throughout the entire Sale and Purchase process. I would definitely use Debra again

J & J Hall

Thanks for being helpful! I googled, and found Smart Real Estate from Turkey and I liked the way you presented the property from the first time I saw the photos. I showed my daughter who lives in Istanbul and she was also impressed. Even though the time difference between Debra from Smart Real Estate and myself was 12 hours, I think you communicated awesomely. Thanks again for helping me buy my new investment property. I would certainly use you again.

J Sauer

Thanks for being helpful! I googled, and found Smart Real Estate from Turkey and I liked the way you presented the property from the first time I saw the photos. I showed my daughter who lives in Istanbul and she was also impressed. Even though the time difference between Debra from Smart Real Estate and myself was 12 hours, I think you communicated awesomely. Thanks again for helping me buy my new investment property. I would certainly use you again.

J Sauer

After initially losing out on one of Debra's properties at auction, Debra remembered us and contacted us straight away when another property became available that suited our requirements. We loved it, and put an offer in straight away. We would recommend and deal with you again, you were friendly, thoughtful and professional. Thank you Debra for thinking of us.

P Eade

Debbie was a fantastic consultant. She kept me informed of everything that was happening and the feedback she was receiving from possible buyers. Her verbal communication & weekly written reports were of the highest standard. I believe the sale of my house was due to the hard work put in by Debbie.

Russell Pope

From my first meeting I found Debbie was a delight to deal with. She has a great personality, great people skills and knew the state of the current housing market and explained fully to me what was happening. She explained thoroughly the sale contract and explained the parts required by law and gave me the respective booklet. Debbie kept me informed with regular updates. Debbie has great integrity and is very professional, she loves her job and it was obvious she does. I would have no hesitation in recommending Debbie to family and friends. I wouldn't hesitate in having Debbie act on my behalf in the future should the need arise.

Graeme Small

Meeting Debbie Hakaraia I felt immediately at ease, her positive quick analysis of my situation and reason for sale was most assuring. She was sensitive yet professional and very comfortable to deal with. She was natural, friendly and courteous. She obviously has a passion for her job. Within 3 days an offer was made before the first open day. So quick, so easy I felt I could really trust Debbie. I wish her well.

Mrs Viv McCambridge

I went to an open home of Debbie Hakaraia's and was very impressed. It was not hard therefore to know great agent we wanted to act on our behalf. I had total confidence she was acting in our best interests and also to get the best possible price for our property. Within the week we were in a multi offer situation... SOLD. I have no hesitation in recommending Debbie to anyone wishing to sell their property.

Christine and Stuart Woodside

Thanks so much for your persistent patience and professionalism over the past few months. We have enjoyed working with you.

Nick Harrall & Shan Harnett

I found Debbie extremely knowledgeable of the area and very helpful after the purchase. The assistance Debbie gave me was more helpful than the service I've received from Australian real estate agents. Debbie's support and assistance made buying the house a very pleasant experience

Allan Waldon

Debbie kept me involved and informed. I received verbal reports immediately after every open home viewing. Debbie gave very positive feedback on presentation. I felt we were working in a partnership. She was undeterred when things didn't quite work out as planned and offered reassurance that things would turn out well. Her persistence certainly paid off

Margaret Clure

We appreciate your kindness and professionalism shown to us during the sale of our much beloved home. You made it stress free thank you.

Colleen and Ivan Johnston

Debbie kept us in touch constantly with lots of feedback, she worked very hard negotiating for us. Settlement completed and all went smoothly.

Alan and Julie

Debbie is very professional and easy to deal with and is obviously very good at her job. Excellent in all respects.

Jacqui Baars

I would just like to say I had the most professional and efficient service from you. You were friendly but not overpowering, professional and available to answer queries when I needed you. I would definitely seek out your assistance again and recommend you should I or someone I know need Real Estate help in the future.

Lynette Mulcahy

We were impressed with Debbie's style of promoting and selling property and felt throughout the whole process she was 'working' for us and she delivered exactly as she had promised during this time. We were very happy with the service Debbie provided to us and our property sold within the current expected sale time. She kept us up to date on a very regular basis and was honest in her opinions which enabled us to make sensible decisions within the current housing climate. We would have no hesitations in listing with Debbie again

Jamie & Bonnie Hawker

Debbie kept us in the know all the time and did more than she needed for us to sell and buy the house we wanted. Debbie was excellent. I felt she did a great job at selling, helping us to meet the current market so our house sold fast and she worked hard for us to get the best price.

Mary Brennan

When Debbie said 'I'm going to find you and your daughter a house' she came up with the goods and she worked hard. She was always polite & obliging. I would have no hesitation in recommending Debbie in the future

Phillipa Scott

Thank you very much for such a professional service selling my investment property in Christchurch. I have been in the industry for over 20 years buying and selling homes and found Kama's energy and commitment second to none. You were always able to give me real time updates and let me know feedback from potential buyers. I look forward to you selling my next property and would be happy to recommend you to my friends and family.

Glen Colquhoun

We wish to thank Kama for the commitments and efforts successfully selling our property within a short amount of time. Kama has shown professionalism throughout the process, was always honest and reliable, yet approachable and cheerful. We appreciated being kept informed of all developments along the way and were grateful for your assistance in guiding us through the process. We would definitely recommend both Kama as well as the Smart Real Estate brand to anyone looking to sell their property.

Ivan & Beata Vari

We found Kama to be very efficient. Her communication with us was great, always very responsive. Kama was able to answer all our questions quickly. We received regular updated feedback from Kama throughout the Sale Process. Kama did an excellent job

William and Antonina Kraakman

We would really like to thank our smart sales consultant for her professional, friendly and helpful service while selling our property. She always went the extra mile and nothing was ever a problem even when things weren't going to plan!! In the past when we have sold properties and were left feeling that we would never recommend the agent however this time, we would highly recommend her! Awesome job - thank you!!

Vanessa and Philip

Our smart sales consultant was a very kind and generous person. During the purchase of our property we had a few issues regarding the house itself, They were committed to solving our problems and helping wherever possible. Always available via phone or email, and always able to meet us at a time that suited our schedule. They were able to keep us up to date and advised on updates as they happened

Carla and Shane

"We chose Smart Real Estate from their beautiful and Professional Advertising Signage. During the time we worked with the smart sales consultant she was an excellent communicator keeping us informed throughout the process. We were very pleased with her Service. We would definitely use Smart Real Estate in the future."

Elizabeth, Helen & William

Kama had a very difficult sale with lots of problems, Kama was always helpful, cheerful and very professional. Our overall experience was positive.

Janelle Masson and Greg Blanch

Excelled at keeping in contact with us, as we were out of town. The Smart Sales Consultant was warm and friendly, very honest and realistic about the current market.

Jonathan, Cathryn and AJ Woods Trustees Ltd

The Smart Sales Consultant was amazing, she really went the extra mile & did everything she could to sell our house as fast & efficiently as possible. I would definitely use her again, she was a dream agent.

Rachel and Paul

We would recommend Smart Real Estate again. Excellent service, results and cost. Debra kept us well informed and remained positive throughout the process

Frank and Tanya Devereux

I would like to sincerely thank you for the professional way you handled the recent sale of my property in Burwood. I could not have expected more from you and you remained focused throughout. I would not hesitate to use you personally again.

Ros Sheppard

Both Kama Jacobs and Debra Hakaraia were helpful, courteous and a pleasure to deal with. Follow up was great. We would be happy to recommend Kama, Debra and the company , they made the process very easy. Non invasive when we viewed the property answered our questions to the best of their ability. We didn't at any stage feel under pressure to give an answer re purchase

Collen Decastro

Jahna made huge efforts to follow up potential buyers. We were very happy with Jahna and felt everything was done to get our place sold. The communication helped reduce stress and we felt well informed. Jahna was fantastic.

James and Elizabeth

I recently sold my home in Queenstown with Debra and would certainly recommend Debra and Smart Real Estate to anyone thinking of selling. Debra was always honest and up front, gave great advise and assistance to help guide me through the process, was very active and kept me well informed. Debra is very professional, very motivated and has a friendly out going personality and relates well to everyone and most importantly, got the sale completed quickly and efficiently. Definitely give Debra a go if you are thinking of selling your home and the savings in commission will really put a smile on your face.

Keith Cameron

The purchase process facilitated by Jahna was a professional, trouble free, smooth process. Jahna was helpful at all times, answering our queries and keeping us informed throughout the whole process.

Paul and Sharyn Scott